Attention Electronic Funds Transfer (EFT) Recipients

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May 13, 2016

On May 12, 2016, Blue Cross and Blue Shield of Texas (BCBSTX) experienced an internal system issue that affected providers who are currently enrolled and/or are receiving claims payments via EFT. This system issue may have caused an erroneous credit to be applied to your bank account.

BCBSTX is working to resolve this matter as quickly and efficiently as possible. Please do not move or withdraw the erroneous credits from your accounts until further notice. Additional information will be posted to the Provider website no later than Monday, May 16, 2016.

We apologize for any inconvenience this issue may have caused.